About Us
HydrateWithAqualyte.com is owned and operated by Cycle of Knowledge Innovative Solutions Pty Ltd, an Australian registered company.
Since our establishment in 2007, we have developed an extensive online presence, selling through both boutique product sites, such as this one, and across marketplaces such as Amazon, Catch, Kogan, EBay and Gumtree.
Shipping
We ship direct from our supplier's Perth-based warehouse.
We use a range of shipping carriers to deliver Australia-wide and Globally.
This reduces the time of delivery, getting your order to you, as fast as possible.
Issues with your order
We strive to deliver exception customer service.
For AUSTRALIAN customers:
In essence, if you bring a valid issue to our notice within 30 days, we will accept your return, send a replacement, or issue a full refund.
For OVERSEAS customers:
In essence, if you bring a valid issue to our notice within 30 days, we will send a replacement, or issue a full refund. We do not accept returns.